Maintenance requests

All maintenance requests should be sent to verk@bifrost.is.

Please send your request using your Bifröst e-mail address, as our system will automatically generate a work order for your apartment if we have your e-mail address on file.

Include the following in your e-mail:

• Name
• Bifröst e-mail address
• Telephone number
• Apartment location
• Precise description of what needs to be fixed

Important: Please indicate in your e-mail whether housing staff may enter your apartment on their own to take care of the problem or whether you want to be present.

In case of urgent problems requiring immediate attention, call the service phone:

8:00 a.m. to 5:00 p.m. on weekdays	00354 695 9908
Outside regular working hours	00354 695 9901